If you need help right away, please check the list of resources at the bottom of this page.

Es posible que necesitemos más información para tramitar su solicitud. If that happens, CareOregon will send you a letter asking for the details we need.

Please keep these documents ready (if they apply to your situation):

• Contrato de alquiler o arrendamiento
• Eviction notice from the court
• Utility bill (like electricity, natural gas, water, sewer, garbage, phone, internet)
• Utility shut-off notice
• Factura de unidad de almacenamiento

NOTE: Applying for Health Related Social Needs (HRSN) benefits is always free. If anyone asks you to pay money to apply, it's a scam. CareOregon does not allow anyone else to charge members for help with HRSN benefits.

Why housing matters

Having a safe, steady place to live helps your health: your body, your mind and your social life.
Good housing helps people and communities stay healthy and do well.

Ayuda para la vivienda

Not every request can be approved or funded.

Our team looks at each request one by one and decides what can be covered. It can take several months to review and process your request.

If you need help right away, please check the list of resources at the bottom of this page.

Some help may come from Health Related Social Needs (HRSN) housing supports benefits. To qualify, you must meet certain health or life situation rules set by the Oregon Health Authority (OHA).

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Housing support limits

We cannot pay for mortgage payments or building new houses.

See the Social Needs Assistance Guidelines above for all limitations and exclusions.

Proceso y cronograma

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¿Reúno los requisitos para el apoyo para la vivienda?

To qualify for HRSN or Flexible Services housing help, you must:

• Be a current member
• Not be able to get this help anywhere else
• Have a medical need or life situation that qualifies
• Send in all the required paperwork

If you prefer, you can also download and fill out the Housing Request Form (PDF) instead.

Also, you will need to download and fill out the Health Related Income/Budget Worksheet and submit it with your request. You can find this document below in the language of your choice.

You can fill out these forms yourself, or with the help of a parent, a caregiver, trusted friend, guardian or a staff member from an organization or clinic.

If you have questions or would like our help filling out the forms, call CareOregon Customer Service. Press option 1 for “member,” then option 6 for “social needs.”

Send your request form to CareOregon Customer Service by one of the following:

• Email: hrsncx@careoregon.org
• Fax: 503-416-1376
• Portal para miembros

Los documentos relacionados con su solicitud deberán cargarse con antelación. They can be emailed to hrsncx@careoregon.org or uploaded to the member portal.

Uploading documents using the member portal

1. Vaya al centro de mensajes y haga clic en "Nuevo mensaje".
2. Haga clic en "Agregar destinatarios" y seleccione "Solicitudes de servicios relacionados con la salud" (HRSN, por sus siglas en inglés).
3. Add “HRSN” in the subject line and attach the file(s) to the message using the attach file feature
4. Agregue cualquier otro dato de contexto y haga clic en "Enviar".

Other housing resources

If you need emergency help to stop eviction, or are already homeless, here are some resources that may help.

• 211 info is a service that connects you with community services and assistance for rent, utility bills and emergency cash. Find their contact information below.
  

• Community Alliance of Tenants has a Know Your Rights resource page for Oregon renters.
• For housing services, use this Community Action Partnership of Oregon tool to look up and contact your local Community Action Agency.