New durable medical equipment network
4 de junio de 2026, 20:58 p.m.
Starting August 1, 2026, CareOregon will include a new durable medical equipment (DME) network, CareCentrix, for management of select DME supplies.
Before August, CareCentrix will contact CareOregon members to help them find an in-network supplier, if their supplies are part of this transition. Alternately, prescribing providers or CareOregon customer service can help members navigate the change ahead of time.
This shift includes a dedicated customer service line and reductions in delivery delays for DME products and services.
¿Por qué CareOregon hace este cambio?
CareOregon is making this change as part of our efforts to ensure sustainability and high-quality services for our members and providers.
What members can do now
- Work with your prescribing provider to find an in-network DME supplier.
- Call CareCentrix at 844-588-1665 Monday through Friday, 8 a.m. to 8 p.m. for help finding an in-network DME supplier.
- Call CareOregon Customer Service at 503-416-4100, toll-free 800-224-4840 or TTY 711. We can help you see the suppliers in our network.
- Visit careoregon.org/find-a-provider to search for a supplier. You can also call Customer Service to ask for a printed provider directory.
- If you need help getting other care, our free Care Coordination service can help. Los coordinadores de atención trabajan con sus proveedores y lo ayudan a aprovechar al máximo su plan de salud. To get started, call CareOregon Customer Service at 503-416-4100, toll-free 800-224 4840 or TTY 711.